- Contact customers to recover outstanding debts and negotiate suitable payment plans.
- Coordinate customer inquiries with relevant departments to resolve disputes, following the assigned collections strategy.
- Manage administrative tasks to support timely invoice payments and drive process improvements.
- Monitor your assigned portfolio of customer accounts to reduce debt and improve receivables, utilizing OTC tools such as SAP and Getpaid.
- Build strong collaborative relationships with internal teams, including Sales and Customer Service, to enhance communication and resolve queries effectively.
- Report account status and highlight potential risks to the Credit Controller, ensuring compliance with collections policies and procedures.
Hybrid working model (1-2 days per month in the Wrocław office)Flexible working hours and competitive benefits package