Job Description
Become a key part of Northern Credit Union as a Part-Time Member Solutions Specialist. Engage members through phone and digital channels while promoting financial products and services.
Northern Credit Union is seeking a proactive member solutions specialist to join the Second Line Hub. This role involves marketing consumer loans, mortgages, and credit products to enhance member experiences. You will educate and direct members on using self-service delivery channels, ensuring high-quality service at all times.
Key Responsibilities: • Serve as the first contact for members seeking assistance • Promote and cross-sell financial products effectively • Educate members on self-service banking solutions • Uphold Northern’s service standards with professionalism • Collaborate with team members to meet daily goals
Requirements: • High school diploma with banking or sales experience • Knowledge of credit union products preferred • Proficient in Microsoft Office applica...
Northern Credit Union is seeking a proactive member solutions specialist to join the Second Line Hub. This role involves marketing consumer loans, mortgages, and credit products to enhance member experiences. You will educate and direct members on using self-service delivery channels, ensuring high-quality service at all times.
Key Responsibilities: • Serve as the first contact for members seeking assistance • Promote and cross-sell financial products effectively • Educate members on self-service banking solutions • Uphold Northern’s service standards with professionalism • Collaborate with team members to meet daily goals
Requirements: • High school diploma with banking or sales experience • Knowledge of credit union products preferred • Proficient in Microsoft Office applica...