Job Description
Join Johns Hopkins Health System as a Patient Access Coordinator, focusing on enhancing patient safety and scheduling efficiency. You will collaborate with a multidisciplinary team to ensure patient needs are met promptly.
In your role as Service Representative III, you will educate and support other staff while managing clinic scheduling effectively. The position includes problem resolution for customer needs and direct communication with healthcare personnel to enhance the patient experience. Your leadership and organizational skills will be essential in increasing access for patients and satisfied medical staff.
Key Responsibilities:
• Train and support new service representatives
• Handle clinic scheduling and problem resolution
• Maintain effective communication with staff and physicians
• Process emergency calls efficiently
• Ensure accurate patient registration and information
Requirements:
• High School diploma or equivalent required
• Minimum four...
In your role as Service Representative III, you will educate and support other staff while managing clinic scheduling effectively. The position includes problem resolution for customer needs and direct communication with healthcare personnel to enhance the patient experience. Your leadership and organizational skills will be essential in increasing access for patients and satisfied medical staff.
Key Responsibilities:
• Train and support new service representatives
• Handle clinic scheduling and problem resolution
• Maintain effective communication with staff and physicians
• Process emergency calls efficiently
• Ensure accurate patient registration and information
Requirements:
• High School diploma or equivalent required
• Minimum four...