Job Description
Launch your career in healthcare as a Patient Care Manager with Health Wealth Safe in Danielsville, GA. This role involves patient engagement and care management via telecommunication and smartphone apps.
In this full-time position, you will connect with patients from independent physician practices, helping them manage chronic conditions effectively. Empathy, critical thinking, and strong customer service abilities are essential as you navigate phone and paper communications to enhance patient wellness. Your goal is to foster relationships that reduce avoidable hospital visits.
Key Responsibilities:
• Listen actively to patient concerns and inquiries
• Make daily outgoing calls for follow-ups
• Maintain documentation in HWS Patient Portal
• Collaborate with care managers and medical staff
• Ensure HIPAA compliance with patient information
Requirements:
• High school diploma or GED needed
• Two years of customer service experience preferred
• Familiarit...
In this full-time position, you will connect with patients from independent physician practices, helping them manage chronic conditions effectively. Empathy, critical thinking, and strong customer service abilities are essential as you navigate phone and paper communications to enhance patient wellness. Your goal is to foster relationships that reduce avoidable hospital visits.
Key Responsibilities:
• Listen actively to patient concerns and inquiries
• Make daily outgoing calls for follow-ups
• Maintain documentation in HWS Patient Portal
• Collaborate with care managers and medical staff
• Ensure HIPAA compliance with patient information
Requirements:
• High school diploma or GED needed
• Two years of customer service experience preferred
• Familiarit...