Patient Experience Administrator - Part-Time Front Desk

Hours: PartTime Opportunity (20 or 30 hours per week)

Salary: £12.71 per hour

Shifts Between: 06:30-20:30 (Mon-Fri) and 06:30-20:00 (Sat-Sun) on a rota basis

Are you friendly, professional, and passionate about delivering excellent customer service?
KIMS Hospital - Kent's largest independent hospital - is looking for a Customer Service Administrator to join our Front of House team. In this varied and rewarding role, you'll provide essential administrative and reception support across departments while ensuring every patient and visitor receives a warm welcome and outstanding service.

About the role

• Working flexibly across Reception, Call Centre, OPD, Dover Clinic, and Cardiology, you will:
• Welcome patients, visitors, consultants, and staff, offering clear directions and support.
• Manage patient appointments, records, and correspondence to ensure smooth patient journeys.