Job Description
Deliver exceptional customer service as a Patient Experience Ambassador with HealthHub in Canadian hospitals. Guide patients in utilizing HealthHub services while meeting revenue targets with strategic marketing.
As a core member of the Multi-Hospital team, you will interact closely with Operations and Rental Management to provide top-notch support. Your focus will be on promoting HealthHub's renting services, ensuring a seamless experience for patients at the bedside. Engage with both patients and hospital staff to gather feedback and make critical improvements.
Key Responsibilities:
• Deliver outstanding customer experiences at all contact points
• Drive revenue through promoting HealthHub services at the bedside
• Use tools to achieve accountability to revenue targets
• Identify innovative revenue-generating opportunities
• Handle customer inquiries with professionalism
Requirements:
• Proven customer service skills in healthcare settings
• Ability to e...
As a core member of the Multi-Hospital team, you will interact closely with Operations and Rental Management to provide top-notch support. Your focus will be on promoting HealthHub's renting services, ensuring a seamless experience for patients at the bedside. Engage with both patients and hospital staff to gather feedback and make critical improvements.
Key Responsibilities:
• Deliver outstanding customer experiences at all contact points
• Drive revenue through promoting HealthHub services at the bedside
• Use tools to achieve accountability to revenue targets
• Identify innovative revenue-generating opportunities
• Handle customer inquiries with professionalism
Requirements:
• Proven customer service skills in healthcare settings
• Ability to e...