Patient Services Coordinator (Cali)

Daily Responsibilities

Use HHA eXchange to:

• Monitor and resolve missed visits.
• Verify Electronic Visit Verification (EVV).
• Maintain compliance.
• Manage assigned caseload to ensure timely and appropriate patient care.
• Strategically assign caregivers based on availability and patient needs.
• Maintain consistent and accurate schedule coverage.
• Attend required departmental meetings and training sessions.
• Collaborate with team members to resolve coverage gaps.
• Keep HHA eXchange updated with caregiver/patient records and communication notes.
• Prioritize urgent staffing needs for no-shows or call-outs.
• Respond professionally to inquiries from caregivers, patients, insurance providers, and nurses.

Job Types: Full-time, Contract