Major/Essential Functions
Answer incoming calls, schedule appointments, and relay messages to the appropriate nurseAccurately enter and update patient demographics to ensure clean insurance claim submissionsRespond quickly to patient and insurance company inquiries, including prior authorizations and referrVerify insurance coverage and obtain required authorizations before scheduling appointmentsMake outgoing calls to patients for appointment reminders, rescheduling, and general clinic communicationDocument all communications in EMRHandle daily cash transactions, including accepting payments and performing end-of-day cash countsAttend and actively participate in monthly departmental meetingsMaintain current knowledge of department and HSC policies and procedures to ensure compliancePreferred Qualifications
Medical clinic experience scheduling appointments, receiv...