Job Description
This is a full-time, fixed term staff position.
The Division of Biokinesiology and Physical Therapy is seeking a Patient Services Specialist to enhance the patient experience at the USC Physical Therapy-Montrose clinic. The Patient Services Specialist performs a variety of administrative duties in a clinic or practice. Provides assistance to patients and to faculty/staff within the clinic.
Job Accountabilities:
+ Greet patients and determines nature of visit.
+ Registers new patients and assigns patient IDs. Collects patient information, co-payment, patient account balance, and verifies insurance eligibility and coverage level for new and returning patients. Scans ID, insurance cards and collects all required forms. Alerts practitioners of patient's arrival.
+ Verifies all insurance utilizing telephone contacts and web inquiries. Determines if patients' insurance is contracted with USC. Ensures required authorization of ser...
The Division of Biokinesiology and Physical Therapy is seeking a Patient Services Specialist to enhance the patient experience at the USC Physical Therapy-Montrose clinic. The Patient Services Specialist performs a variety of administrative duties in a clinic or practice. Provides assistance to patients and to faculty/staff within the clinic.
Job Accountabilities:
+ Greet patients and determines nature of visit.
+ Registers new patients and assigns patient IDs. Collects patient information, co-payment, patient account balance, and verifies insurance eligibility and coverage level for new and returning patients. Scans ID, insurance cards and collects all required forms. Alerts practitioners of patient's arrival.
+ Verifies all insurance utilizing telephone contacts and web inquiries. Determines if patients' insurance is contracted with USC. Ensures required authorization of ser...