Payments & Investigations Analyst

Launch Recruitment

Australia, New South Wales, Australia
Full-time
Posted June 08, 2026
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Job Description

Payments & Investigations Analyst
Join a critical operations team delivering high-value, time-sensitive payment and dishonour processing. You will ensure accuracy and compliance in transaction handling while contributing to process improvements, reporting, and investigations that directly support business and fraud risk mitigation strategies.

Pay rate: $38.99 p/h + super
Contract Duration: 9 months initially
Location: Parramatta, NSW
Hybrid working arrangement: After 3 months

Key Responsibilities:


  • Own end-to-end processing of dishonoured transactions, making timely, high-stakes decisions to mitigate operational risk.

  • Conduct investigations on complex or late-stage dishonours, liaising with internal and external stakeholders to resolve issues efficiently.

  • Analyse transaction data and generate insights that inform process improvements, reporting accuracy, and operati...
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