PDI Manager to Drive Detailing Success

Gexel Telecom International Inc.

mount royal, montreal (administrative region), Canada
Full-time
Posted June 12, 2026

Job Description

Take charge as the PDI Manager, overseeing the detailing department’s productivity and profitability under the Service Director. Your role emphasizes exceptional service standards and employee collaboration.
In this position, you will manage the detailing operation efficiently, striving to achieve high customer satisfaction and profitable outcomes. You will work closely with the team, making strategic decisions on service delivery, cost management, and team performance. Key objectives involve setting sales targets and ensuring the quality of detailing work.
Key Responsibilities:
• Lead the detailing department and supervise staff
• Close work orders post-service completion
• Monitor performance using various departmental indicators
• Conduct periodic meetings to discuss team objectives
• Implement programs for staff training and development
Requirements:
• Comprehensive knowledge of detailing operations
• Strong sales and customer service orientation
• ...