Job Description
Where will you work?
Our client is a german multinational company who is looking for a Team Leader who speaks fluent French.
The Team leader will give support to the Team Manager or process teams, promoting a culture of excellence in service delivery and customer experience, developing high performance and continuous improvement. In this position will also be responsible to ensure the interface between the country and the teams as well as service reports
What will you do?
- Ensure and give strategic and operational support to different order-to-cash teams;
- Coordinate the team stimulating the team spirit and motivation;
- Ensure the service and process execution according to defined KPI ́s;
- Report performance and quality metrics,
- Coordinate multifunctional meetings to discuss business results and action plans;
- Coordinate the development of innovative and operational solutions through the creation of an
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