PetSmart Retail Operations Leader

PetSmart

surrey, metro vancouver regional district, Canada
Full-time
Posted June 15, 2026

Job Description

Lead operational excellence at PetSmart as a Retail Operations Manager. Oversee staff, manage pet care, and ensure a safe environment in-store.
At PetSmart, we empower every associate to create engaging experiences for pets and their owners. This Retail Operations Manager role requires strong leadership to manage merchandising, inventory, and store operations while upholding our mission. You will participate in hiring, training, and mentoring associates while ensuring a well-maintained store environment.
Key Responsibilities:
• Lead recruiting, interviewing, and coaching of team members
• Manage pet care operations and keep habitats healthy
• Oversee inventory accuracy and pricing processes
• Analyze sales trends and make merchandising decisions
• Ensure compliance with company policies and safety standards
Requirements:
• 3+ years in retail leadership or customer-focused roles
• Full-time availability with flexible scheduling
• Strong communication ski...