Job Description
As a Platform Operations Sr. Analyst reporting to the Sr. Director - Platform Operations, you will ensure the reliability and performance of Nasdaq’s trading systems and market operations. You will support real-time 24/7 technical operations, troubleshoot issues across production environments, and partner closely with clients and internal teams to maintain seamless service delivery. This role is ideal for someone detail-oriented, technically skilled, and passionate about keeping global markets running smoothly in a fast-paced, high-impact environment.
Key Responsibilities
- Monitor production systems in real time, identify emerging issues, and drive resolution to ensure platform uptime and performance.
- Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
- Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly ...