Job Description
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real‑money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land‑based gaming businesses to create amazing, integrated experiences that keep players in the game.
What You'll Do
- Customer Service (Chats & emails)
- Comply with all established internal protocols
- Validate and issue courtesies/retentions
- Review and/or report sports betting/casino activity
- Report accounts with suspicious activity
- Report interactions for reassignment to other areas/teams
What You'll Bring
- 1+ years of experience in Customer Service BPO
- Bachelor’s degree in any field; or studying
- Empathy and assertive communication skills
- Basic industry knowledge
- Strong problem‑solving skills