Policy and Procedures Documentation/Writer

Our client, a top banking client in Canada is looking to hire Policy and Procedures Documentation/Writer for their team with a contract for 6 Months with potential extension or conversion to Permanent based on performance. Hybrid - 2 days in Toronto Office.


Day to Day Responsibilities:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Prepares high-quality, timely and accurate reporting related to policy management. Accountable for all status and risk/issues reporting, decision collection, change analysis, and document updates.

Oversees all U.S. Policy Addendums owned by GTA U.S. from a content point of view. Examples of responsibilities include:

Authoring of new U.S. Addendums based on input from U.S. policy owners

Reviewing and updating content related to existing Addendums as they are being renewed

Ensuring compliance an...