Job Description
Are you a Polish speaker with C2 level proficiency eager to grow your career in a vibrant international environment? Join a leading global customer experience team in Lisbon, where your skills will help small and medium-sized businesses thrive through innovative digital solutions.
What You Will Do
- Provide high-quality support to SMB clients via chat, email, and phone
- Assist customers before and after sales to ensure smooth use of digital advertising tools
- Share product insights and practical advice to help clients optimize their business growth
- Identify and communicate trends or issues to internal teams to enhance customer experience
- Adapt quickly to changing needs and continuously develop your knowledge about digital platforms
What You Bring
- Polish language proficiency at C2 level and good command of English (B2 level)
- At least 1 year of experience in customer service or similar roles
- Fa...