Job Description
Job Title: Customer Success Specialist (Portuguese & English)
Location: Sofia, Bulgaria
Industry: International Tech Company
Employment Type: Full-Time (Hybrid)
Start Date: ASAP
Salary & Benefits:
€1,738.39 gross/month
Performance bonus up to €728.59/month
Relocation support provided
Working Schedule:
Monday – Friday
10:00 – 19:00 or 12:00 – 21:00
Job Overview:
We are hiring a Portuguese-speaking Customer Success Specialist to join an international technology company in Sofia, Bulgaria. This is a non-sales, client-facing role focused on onboarding, product adoption, and customer enablement within a structured implementation journey of 5–10 weeks.
Key Responsibilities:
Conduct onboarding and orientation sessions for active customers
Deliver demos and presentations using provided materials
Tailor solutions based on customer needs and business use cases
Guide cus...