Job Description
DTC Vikings seeks a Retention Specialist to manage the post-purchase experience across four DTC brands. This role involves strategic, data-driven responsibilities aimed at maximizing customer lifetime value through upselling, cross-selling, and subscription services.
The ideal candidate will have at least 3 years in a similar role, a strong background in retention strategies, and proficiency in using Shopify. The position is remote, offering the chance to shape the customer journey significantly.
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