Job Description
DTC Vikings is seeking a Retention Specialist for a remote contractor role. This position demands ownership of the post-purchase customer journey across four DTC brands, focusing on upsells, cross-sells, and subscription settings.
The ideal candidate will have over 3 years of experience in a retention or LTV-focused role, demonstrating success in increasing repeat purchase rates through data-driven strategies. A deep understanding of Shopify's mechanisms is essential for success in this position.
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