Job Description
Elevate customer success as a Principal Advisor for Underground Mining with Brunel. Drive relationship-building, technology adoption, and strategic leadership while collaborating across departments.
This senior role within the Customer Success department involves enhancing customer loyalty and deploying innovative solutions for the mining sector. With over 10 years of practical underground mining experience, you will act as a Subject Matter Expert and contribute to sustainable customer relationships and successful project deployments.
Key Responsibilities:
• Serve as a Subject Matter Expert for mining technologies
• Support regional teams in defining technology solutions
• Develop measurable deployment plans for customer value
• Generate success stories and case studies for clients
• Mentor the Customer Success team for shared growth
Requirements:
• Degree in Engineering, Commerce, or related field
• Over 10 years in mining, preferably underground
• Kno...
This senior role within the Customer Success department involves enhancing customer loyalty and deploying innovative solutions for the mining sector. With over 10 years of practical underground mining experience, you will act as a Subject Matter Expert and contribute to sustainable customer relationships and successful project deployments.
Key Responsibilities:
• Serve as a Subject Matter Expert for mining technologies
• Support regional teams in defining technology solutions
• Develop measurable deployment plans for customer value
• Generate success stories and case studies for clients
• Mentor the Customer Success team for shared growth
Requirements:
• Degree in Engineering, Commerce, or related field
• Over 10 years in mining, preferably underground
• Kno...