Principal AI Solutions Developer

OpenText

richmond hill, york region, Canada
Full-time
Posted June 01, 2026

Job Description

Become a Principal AI Solutions Developer at OpenText, leading the charge in creating sophisticated agentic AI systems. Use your expertise to enhance IT Operations security and observability.
OpenText's Cloud Services organization is looking for a Principal Artificial Intelligence Engineer to drive the development of innovative AI solutions. You will be pivotal in defining agent architecture and implementing AI tools that elevate IT Service Management. Collaborate across teams to ensure the seamless integration of AI agents with existing systems.
Key Responsibilities:
• Design agentic AI solutions tailored for IT Operations
• Define best practices and reference agents for AI initiatives
• Implement AI agents with cloud capabilities for high scalability
• Automate and monitor AI deployments in production environments
• Evaluate agent responses and ensure compliance with safety standards
Requirements:
• 2+ years in AI agent development, minimum 5 years in Softw...