PROCESS EXCELLENCE LEAD – CORPORATE TRAVEL (GRACE)

Job Description

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction.

Operational Backup — Corporate Travel Coordinator

• Design processes that reflect the real urgency and volume of travel operations.
• Identify gaps or inefficiencies that would not be visible without direct involvement in the work.
• Build credibility with internal teams and vendors, driving stronger buy‑in during rollout.
• Validate that every piece of documentation, SOP, and system configuration works under real conditions — not just in theory.

The incumbent is expected to step into this backup role on a regular basis ...