Process Specialist (m/f/x) IT Service Management (Porto)

DACHSER SE

Porto, Porto District, Portugal
Full-time
Posted June 11, 2026

Job Description

Job ID: 2465 | Work Model: Full-Time | Contract Type: Regular | Job Category: IT

Logistics is people business – this guiding principle makes it clear that employees are the key factor to DACHSER's corporate success. Founded in 1930, our family-owned company is now one of the world's leading logistics providers.

At our Corporate IT Hub in Porto, you will be part of a growing, high-impact tech team. Expect to contribute to DACHSER’s global-scale IT projects that shape the future of logistics.

Tasks

  • Active further development of the company-wide IT service management system based on ITIL
  • Continuous improvement of ITSM process and service quality using KPIs
  • Supporting and advising consulting our business units...