Job Description
**Summary**:
This position is responsible for overseeing the Business Partner relationship for P2P, serving as a P2P expert and key business liaison to drive compliant business processes in aligned countries with high complexity.
This role will collaborate with internal Novartis, Spokes, customers and external suppliers to lead operational excellence as well as process and system efficiency initiatives, while maintaining controls and reporting.
**About the Role**:
- Job DescriptionYour key responsibilities include, but are not limited to:
- ** Focus on Customers**:
- Partner with Novartis internal customers (our colleagues), third party vendors and external suppliers.
- ** Performance Management and Service Delivery**: Provides services at expected levels with a clear customer service mindset.
Drive industry standard best in class performance and a user-friendly End-user experience.
- ** Technical**:
- ** Business Partnering** - Develops and m...