Job Description
Product Design Strategist (Digital Feature CX Discovery, Visioning & Validation)
Contract: 6-month term (with potential extension)
Location: Hybrid / Toronto
Industry Preference: Financial Services (Insurance / Wealth / Investments)
Role Overview
This role sits at the intersection of product strategy, design thinking, ensuring that incoming ideas are well-researched, aligned to business outcomes. The successful candidate will bring structure, clarity, and insight to a high volume of requests—while facilitating alignment across a diverse global stakeholder group.
Responsibilities
Research & Insight Development
Primary research methods
- Conduct qualitative research through interviews, stakeholder discovery, journey mapping, and facilitated workshops
- Design and facilitate collaborative discovery sessions to uncover busines...