Job Description
What you will do
As Product Manager for Mobile Apps and Retention, you will lead one of Tiqets’ B2C product teams focused on growing the value of our mobile apps and helping customers return to Tiqets more often.
Our apps play a central role in our retention strategy. Many customers first buy their tickets on the web and then continue their journey in the app. Others use the app directly to manage their tickets, receive relevant updates and offers, discover things to do during their trip and return to Tiqets for future experiences.
Your scope will include our iOS and Android apps, CRM touchpoints such as email and push notifications, and service-related tooling that helps us create a better customer experience before and after purchase. Together, these areas form an important part of our retention strategy.
You will lead a cross-functional team of engineers, a product designer and a data analyst. You will work closely with stakeholde...