Job Description
Elevate BRP’s dealer experience by becoming the Product Owner of the Knowledge and Content Platform. Drive self-service adoption and optimize search functionalities in this pivotal role.
As a Product Owner at BRP, you will oversee the Knowledge and Content Platform, focusing on improving dealer autonomy and internal productivity. You will be accountable for governance and optimization, utilizing Salesforce and Coveo to enhance our strategic self-service product continuously. Collaborating with cross-functional teams and subject matter experts will be essential in ensuring that content remains accurate and valuable.
Key Responsibilities:
• Own and evolve the Knowledge & Content Platform as a strategic product
• Define content governance and lifecycle management strategies
• Lead initiatives to rationalize and improve content quality
• Manage content processes for accuracy and relevance
• Utilize analytics for continuous optimizatio...
As a Product Owner at BRP, you will oversee the Knowledge and Content Platform, focusing on improving dealer autonomy and internal productivity. You will be accountable for governance and optimization, utilizing Salesforce and Coveo to enhance our strategic self-service product continuously. Collaborating with cross-functional teams and subject matter experts will be essential in ensuring that content remains accurate and valuable.
Key Responsibilities:
• Own and evolve the Knowledge & Content Platform as a strategic product
• Define content governance and lifecycle management strategies
• Lead initiatives to rationalize and improve content quality
• Manage content processes for accuracy and relevance
• Utilize analytics for continuous optimizatio...