Job Description
Infor is looking for a Senior Product Support Analyst to join our growing global support team. This role is ideal for a proactive problem solver with a strong interest in developing deep functional expertise in enterprise software systems.
As a trusted advisor to our customers, you will take ownership of complex support cases, collaborate closely with cross‑functional teams, and contribute to continuous service improvements. You will support a dynamic portfolio of Infor products, acting as a critical liaison between our clients and internal product, engineering, and services teams.
In this role, you will also participate in a structured development journey, where we provide mentorship, coaching, and formal training to help you build expertise in Infor LN. This includes developing strong functional capabilities in finance and accounting processes, enabling you to evolve into a functional consultant supporting customers in optimizing their business operations through ...