Job Description
Description
- Provide Maintenance & Engineering (M&E) application support throughout the organization
- Respect and handle IT processes : all request and incident via Service Now process and change request / project via DevOps
- Maintain, support and develop the Maintenance and Repair Overhaul (MRO) software computerized maintenance system
- Managing user access to the MRO software
- Provide M&E division users with adequate training and support on the application landscape (Boeing applications)
- Testing during application upgrade and bug fixing
- Creation of user-oriented (user guide) and IT level 1 support-oriented documentation (service desk)
- Liaise with other teams of the IT Department to agree on requirements, levels of service and performance
- Manage interfaces between MRO and other applications landscape.
ESSENTIAL REQUIREMENTS FOR THE POSITION
- Degree in a relevant field (e.g. c...