Program Manager Residential - Monroe Campus

Hillside Family of Agencies

Rochester, NY, United States
Full-time
Posted June 17, 2026

Job Description

Job Summary

The Program Manager Residential is responsible for the efficiency of the day-to-day operations of the Residential Department, including budget development and management, utilization, hiring, training, clinical oversight, regulatory compliance, and safety of youth, families and staff. This position oversees an interdisciplinary team to ensure high quality clinical collaboration and the delivery of quality service to clients by coaching/mentoring teams and developing and maintaining systems that facilitate integrated services.

Essential Job functions

+ Ensure a safe, trauma-informed and peaceful community for staff, clients, and families receiving services in the Residential Programs.

+ Manage people and facility resources to meet and prioritize the needs of staff, youth, and families through collaboration with internal departments such as Service Integration (SI), Human Resources (HR) and Corporate Service Solutions (CSS).

+ De...