Receptionist

AccorHotel

İstanbul, İstanbul, Turkey
full-time
Posted May 31, 2026

Job Description

Job Description

We are seeking a friendly and professional Receptionist to join our team in Istanbul, Türkiye. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for everyone who enters our establishment.

  • Greet and welcome guests in a warm and professional manner
  • Handle check-ins and check-outs efficiently, ensuring all bills are accurate
  • Answer phone calls, respond to emails, and manage guest inquiries and requests
  • Provide information about local attractions, restaurants, and events to enhance guest experiences
  • Coordinate with other departments to fulfill guest needs and resolve any issues
  • Manage reservations and assist with overbooking situations when necessary
  • Process payments and handle cash transactions accurately
  • Maintain a clean and organized reception area
  • Assist with administrative tasks such as fil...