Job Description
About the Role
We are looking for a Customer Service Representative fluent in Dutch and English to join our growing on-site team. In this position, you will provide top-quality customer support to Dutch-speaking clients, assisting them with their inquiries, resolving issues, and ensuring an excellent service experience.
Key Responsibilities
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Handle customer inquiries via phone, email, or chat in Dutch and English.
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Provide accurate and timely information regarding products, services, and company policies.
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Identify and resolve customer issues efficiently and professionally.
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Maintain up-to-date knowledge of the company’s offerings and internal procedures.
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Log and manage all customer interactions using internal systems.
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Collaborate with other departments to resolve es...