Remote Case Manager at Bayshore

Bayshore HealthCare

toronto, on, Canada
Full-time
Posted June 09, 2026

Job Description

Become a Case Manager with Bayshore, focusing on patient support for Iqirvo. You will coordinate care and ensure timely access to medication in a remote setting.
As a Case Manager for the Ipsencares program, you will serve as a vital contact for patients and healthcare providers. Your role includes assisting with paperwork, navigating reimbursement, and resolving insurance issues to provide seamless support. You must thrive in a team environment while managing various demands effectively.
Key Responsibilities:
• Ensure patient enrollment in the support program
• Provide reimbursement support via telephone
• Build relationships with patients and healthcare teams
• Facilitate patient access to medications
• Troubleshoot filling and billing issues with pharmacies
Requirements:
• Post-secondary education or equivalent experience
• Fluency in English and French as required
• Strong customer service and communication skills
• Experience in healthcare or in...