Remote Customer Success Engineer - SaaS Web Apps (LatAm)

Mercor

metropolitana, santander, Colombia
Full-time
Posted June 01, 2026

Job Description

Mercor is seeking a Customer Success Engineer (LatAm) to work remotely. This position involves supporting a talent pool by responding to inquiries and troubleshooting issues related to web applications. Candidates should have strong debugging skills, experience with SaaS products, and familiarity with support platforms like Zendesk. The ideal candidate can maintain positivity while providing detailed assistance in English and is expected to contribute insights for product improvements.
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