Remote Manager, Personalized Support (TAM Lead)

Twilio

workfromhome, workfromhome, Mexico
Full-time
Posted May 28, 2026

Job Description

A leading communication technology company is seeking a remote Manager of Personalized Support to lead a team of Technical Account Managers. This role involves guiding the team to resolve complex issues, driving customer satisfaction, and collaborating with cross-functional teams. Ideal candidates will have significant experience in technical support and team leadership. It's a remote position, emphasizing a culture of inclusion and innovation.
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