Remote Senior Tech Support Manager AI & Customer Excellence

Omilia

rosario, santa fe, Argentina
Full-time
Posted June 10, 2026

Job Description

Omilia is seeking a Senior Technical Support Manager in Rosario, Argentina, to lead the AMER support team. The ideal candidate will provide hands-on support while ensuring excellence in customer communication.

Responsibilities include overseeing complex requests for the Omilia Cloud Platform and guiding team members. This role requires over 5 years of technical support experience, with a strong understanding of AI technologies and exceptional communication skills. Remote work eligibility for AMER region candidates is preferred.

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