Job Description
**Job Title**: Remote service Engineer (Guadalajara)**Job title**:Remote Service Engineer (based in Guadalajara)**Your role**:- Responsible for following defined procedures and methodologies to install, configure, test, maintain and support monitoring tools.
- Oversees problem identification, system architecture definition/specification and implementation.
- Customer education, solution monitoring, and system restoration- Focus on Philips solutions with the aiming of customer success.
**You're the right fit if**:- Alert resolution and ticket management.
- Experience with PACS and RIS systems.
- Technical Skills on OS (windows Server *********).
- Basic networking understanding (VLAN, Load Balancer, Switches).
- Basic knowledge on Database (SQL, Oracle)- Intermediate to advanced English skills