Reopening - Hotel d'Inghilterra, Roma - Guest Service Agent

At Starhotels we are all thrilled for the re-opening of the Hotel d’Inghilterra , in the heart of Rome, in Summer .
The enchanting atmosphere will catch you at first sight. Are you ready to create memorable experiences for our guests? Don’t hesitate to start this luxury journey and showcase your special attitude and brilliant personality.
As a Guest Service Agent you are the first point of contact for our guests and you'll create memorable experiences during their arrival, stay and departure.

Your responsibilities include:

Being the friendly face that responds promptly to guest inquiries, providing information and assistance.

Handling check-in, check-out activities as well as other related tasks.

Efficiently managing guest messages and requests.

Staying updated about hotel services, guest needs, and special events.

Ensuring lobby and Front Desk standards and safety compliance.

Adhering to ...