Job Description
Reservations Specialist (French Speaking)
Customer Service | Hospitality & Tourism
Location: Delta, BC
Employment Type: Full-Time, Seasonal
Compensation: $22 per hour
Position Overview
The Reservations Specialist (French Speaking) is responsible for managing booking inquiries and delivering exceptional customer service to guests planning their travel experience. This role serves as a primary point of contact for customers across Canada and internationally, ensuring accurate reservation processing and a seamless experience.
Key Responsibilities
Respond to reservation inquiries via phone, email, and online channels in both English and French
Quote rates, availability, and package options accurately
Process new bookings, changes, and cancellations
Maintain accurate customer and rese...