Retail Operations Manager at PetSmart

PetSmart Store Support Group, Inc.

nanaimo, regional district of nanaimo, Canada
Full-time
Posted June 05, 2026

Job Description

Join PetSmart as a Retail Operations Manager and enhance operational performance across our stores. This position requires strong leadership and a focus on customer engagement and pet care.

Your role will include managing store associates, ensuring effective inventory practices, and providing training to enhance the customer experience. A commitment to maintaining high operational standards and fostering a positive work environment is essential. Availability for a flexible schedule is required, including evenings and weekends, to drive store success.

Key Responsibilities:
• Lead employment decisions and train store associates
• Oversee cleanliness and compliance with store policies
• Analyze store performance and implement improvement strategies
• Ensure the proper care of store-owned pets
• Validate inventory management practices and outcomes

Requirements:
• At least 3 years in retail leadership or similar role...