Retail Team Leader for Store Operations

Dollarama

drummondville, centre du québec, Canada
Full-time
Posted June 02, 2026

Job Description

Elevate your career as a Retail Team Leader, supporting operations at our retail store. You'll supervise associates, manage merchandising, and ensure top-notch customer service.

As a key part of the management team, you'll work closely with the Store Manager and Assistant Store Manager to oversee daily retail activities. Experience in retail and leadership is essential as you guide staff, manage inventory, and maintain visual merchandising standards. Be at the forefront of customer service while resolving issues and ensuring a clean and safe environment.

Key Responsibilities:
• Lead and supervise store associates effectively
• Manage merchandising and daily shipment processing
• Oversee manager-on-duty tasks including breaks
• Address customer complaints with prompt resolutions
• Uphold store safety, cleanliness, and service standards

Requirements:
• At least one year of retail experience required
• 1-2 ye...