Job Description
DTC Vikings, a rapidly growing Nordic-owned ecommerce group, is looking for a Retention Specialist to manage the post-purchase customer journey across multiple brands. This role is crucial for optimizing customer lifetime value through various strategic initiatives including upsells, cross-sells, and subscription settings.
The ideal candidate should have over 3 years of experience in retention-focused roles, deep familiarity with Shopify, and a data-driven mindset essential for enhancing repeat purchase rates.
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