Retention-Driven Call Center Agent

Link-Worldwide is seeking a full-time Call center agent in Nezahualcóyotl, Mexico, to manage inbound and outbound customer calls aimed at retaining clients. The role emphasizes strong communication and problem-solving abilities to provide excellent customer service.

Preferred candidates will have experience in customer service or call center environments, demonstrate strong negotiation skills, and possess a high school diploma or equivalent. On-site work structure is mandated.