Road Logistics Customer Care Manager - Southbound Exports

Kuehne+Nagel

Laredo, TX, United States
Full-time
Posted June 17, 2026

Job Description

**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

**‎**

Kuehne+Nagel is seeking a Customer Care Manager to lead U.S. to Mexico export operations in Laredo, TX. This role is responsible for overseeing the Customer Care function, ensuring best-in-class service delivery, and maintaining full compliance with export and import regulations. You will manage end-to-end export processes, lead a high-performing team, and drive operational excellence in a fast-paced, high-volume cross-border environment.

**How you create impact**

+ Lead and develop the Customer Care t...