Job Description
Full-Time
Professional
Syracuse, NY, US
Salary Range: $17.00 To $19.00 Hourly
Comfort Windows & Doors is seeking a motivated, customer-focused professional to join our team as an Inbound Call Specialist. In this role, you’ll be the first point of contact for homeowners across Upstate New York who are considering our home improvement services. Your goal is to provide a positive first impression, answer questions about our products and services, and schedule appointments for our sales representatives.
Schedule: Monday–Thursday, 10:30 AM - 7:00 PM and Saturdays 8:30 AM - 2:30 PM.
Key Responsibilities
+ Answer and manage a high volume of inbound calls from prospective customers.
+ Understand customer needs and schedule free in-home or showroom appointments for product demonstrations.
+ Accurately enter customer information into our system.
+ Participate in ongoing training to stay ...
Professional
Syracuse, NY, US
Salary Range: $17.00 To $19.00 Hourly
Comfort Windows & Doors is seeking a motivated, customer-focused professional to join our team as an Inbound Call Specialist. In this role, you’ll be the first point of contact for homeowners across Upstate New York who are considering our home improvement services. Your goal is to provide a positive first impression, answer questions about our products and services, and schedule appointments for our sales representatives.
Schedule: Monday–Thursday, 10:30 AM - 7:00 PM and Saturdays 8:30 AM - 2:30 PM.
Key Responsibilities
+ Answer and manage a high volume of inbound calls from prospective customers.
+ Understand customer needs and schedule free in-home or showroom appointments for product demonstrations.
+ Accurately enter customer information into our system.
+ Participate in ongoing training to stay ...