Job Description
Summary
Serves as the Enterprise CRM (Salesforce) business administrator responsible for data quality, maintaining standard and custom objects, user provisioning, ensuring optimal performance of Salesforce systems, and providing administrative support to all Enterprise CRM users.
Job Responsibilities
- Provide internal, cross‑functional administrative support for all Enterprise CRM (Salesforce).
- Conduct daily administration, case management and auditing of the Salesforce platform.
- Responsible for Salesforce user management and license assignments.
- Provide oversight of data quality and structure in Salesforce.
- Acquire data from primary or secondary data sources and maintain databases/data systems.
- Help with sales tool support (Salesforce.com, DemandBase, RingLead, Sales Navigator, etc.).
- Monitor the Sales Operations Help Desk email account and Salesforce queue.
- Process S...