Job Description
Sales Operations Assistant Manager – You’re exactly who we’re missing in the TOP Team!
At TP, we are looking for a Sales Operations Assistant Manager. Manage, control and evaluate the correct functioning of the operation, making the corresponding decisions for the campaign and carrying out a rigorous control of the processes, to ensure the search for results in the team for the fulfillment of the objectives stipulated by Teleperformance and the corporate client.
What you will do:
- Coordinate, direct and develop your work team through the TOPS guidelines developing solid tactics for the planning process, to ensure optimal team performance and maintain the proposed operational standards.
- Implement solid strategies and tactics that allow the achievement of the objectives of the campaign.
- Analyze, control and seek improvements in KPIS (Productivity, effectiveness, resolution, quality, AHT and others.) to optimize the result...