Salesforce Application Support Specialist

Softline™ Technology Inc.

toronto, on, Canada
Full-time
Posted June 10, 2026

Job Description

Elevate your career by becoming a Salesforce Application Support Specialist. Provide expert resolution for application issues and manage ticketing systems in this dynamic role.

As an Application Support Specialist, you will leverage specialist knowledge in Salesforce to assist with integrations, resolve application issues, and maintain technical documentation. Your expertise will ensure the seamless operation of support systems while prioritizing urgent user requests and delivering timely solutions.

Key Responsibilities: • Provide technical support for Salesforce-based applications • Manage ticketed queries and maintain a resolution database • Assist with systems integrations and resolve application issues • Create and update technical documents for operational processes • Deliver customized training for teams across the organization

Requirements: • Experience in application support, especially for Salesforce • Knowledge of QA/testing procedures and Salesforc...