Job Description
Join Salesforce as a Customer Insights Manager to enhance Sales team capabilities. Leverage analytics to transform customer data into actionable strategies throughout the customer lifecycle.
This role focuses on leading initiatives for Customer 360 Insights, requiring strong process optimization and stakeholder alignment skills. With a background in Sales Operations or Strategy, you will play a vital part in improving customer engagement and retention. Collaborate closely with Sales and Post-Sales teams to create seamless experiences and drive success.
Key Responsibilities:
• Consult on Customer 360 insights and optimization initiatives
• Identify opportunities for leveraging customer data
• Partner with Technology teams to design scalable solutions
• Evaluate seller interaction patterns for strategy improvement
• Run pilots to gather real-time feedback from Sellers
Requirements:
• Minimum 6 years in relevant Sales Operations roles
• Expertise in customer ...
This role focuses on leading initiatives for Customer 360 Insights, requiring strong process optimization and stakeholder alignment skills. With a background in Sales Operations or Strategy, you will play a vital part in improving customer engagement and retention. Collaborate closely with Sales and Post-Sales teams to create seamless experiences and drive success.
Key Responsibilities:
• Consult on Customer 360 insights and optimization initiatives
• Identify opportunities for leveraging customer data
• Partner with Technology teams to design scalable solutions
• Evaluate seller interaction patterns for strategy improvement
• Run pilots to gather real-time feedback from Sellers
Requirements:
• Minimum 6 years in relevant Sales Operations roles
• Expertise in customer ...